Question 1

What is today's rate of Gold?

Accepted Answer

Gold rates depend on the daily market rate and purity of your gold. Please come into our nearest branch office and check the purity of your gold. There are no additional charges for this service.

Question 2

Why should I choose Trade my Gold company to sell my gold?

Accepted Answer

Because you will get the best price only at Trade my Gold . 
Trade my Gold company has gained public trust and recognition in the gold buying industry by creating an organization with 365 days of customer support and transparent service. 30,000+ happy customers at 10+ cities in 5 different states and we having 15+ Branches across UAE.

Question 3

What is the difference between 22 and 24 Karat Gold?

Accepted Answer

The value of gold is measured by its purity which is indicated in karat (k) or carat (Ct). Higher karat denotes higher gold purity. 22K and 24K gold is the most popular choice. At 99.99% purity, 24 Carat gold is used for making gold bars and gold coins. It is also used in the manufacturing of electronics and medical equipment. At 91.6% purity, 22 Carat gold is usually used for making jewellery.

Question 4

Why is your rate lesser than market rate?

Accepted Answer

Emirates Gold company rate is not ever less than the current market rate. We offer to buy Gold at the current Gold buying rate. On the market basis, there are two rates for Gold which rise and fall on a daily basis. 1.The daily gold selling and 2. Gold buying prices.

Question 5

What is the process to sell the gold?

Accepted Answer

Walk into our nearest branch with your important documents like any original ID and Local residence address proof, Purchase bill and so on. The Emirates Gold experts will check the documents and check your gold purity through EDSXRF 600 machine in front of you. Our offer will be the best.

Question 6

Do you collect margins?

Accepted Answer

Yes. We collect very small margins. We depend on large volumes of purchase across a wide network, to pay our expenses, to ensure you get the best deal, all through

Question 7

What are the documents required to sell the gold?

Accepted Answer

Simple, You require to bring in any Original ID, Local Address proof, One Cheque Leaf, Purchase slip of the gold ornaments, Professional ID card.
the following documents i.e. Aadhar card, Pan card, Driving license, Passport ID, Election ID, Bank Statement, Work ID, Purchase Bill, Rental Agreement.
In case it is pledged gold, you need to bring the Pledged gold slip. 
 
Note: we will not be able to buy from minors, aged less than 18 years of age.

Question 8

How will you help me to release my pledged gold in a Bank or Finance company?

Accepted Answer

Yes, you just have to please visit our nearest branch. You will need to talk to our friendly experts there, and they will help you. You need to carry all Original ID/Address proofs and your pledge receipt, You will need to fill an application and sign. Aabharan Gold experts will help you to close your gold loan and release gold from the establishment where your gold is pledged.
We will use our money to pay from our end to release your gold and after deduct while buying back the gold.

Question 9

What type of ornaments will be accepted?

Accepted Answer

We accept all precious metal-based ornaments. Gold, Old gold, Silver,diamond  and Platinum are accepted. Anything like necklace, ring, bangles etc.

Question 10

What are your working hours?

Accepted Answer

All our branches are open 9:00 AM to 6:00 PM ( Monday to Saturday). We do not work on Sundays. But you can reach us on our numbers, and we will help you if you have an emergency. You just informed us in advance. We serve our customers apart from office time as well.

Question 11

Are you gold buyer or seller?

Accepted Answer

We are UAE based gold buyers. We purchase all kinds of broken, old, unused or second-hand gold. Remember, we don’t sell the ornaments.

Question 12

Will you do a takeover from a different NBFC/BANK or pawn Brokers etc?

Accepted Answer

Yes, you just walk into our nearest branch and bring your pledge slip to evaluate the gold releasing value and gold weight. We take over from NBFC (Non-Banking Finance Company), Bank and Pawn Brokers etc.

Question 13

Mode of payment to transfer money?

Accepted Answer

We pay customers in the form of cash and online mode. You can opt to receive an amount upto 4412.33 AED in cash or you can choose the amount remitted to your bank account via an UPIs / RTGS / IMPS / NEFT / Cheque

Question 14

How much time will you take to complete your process?

Accepted Answer

It depends on the quantity and purity of your gold. Generally, we take about 30 minutes to approve. We use german spectrometers purity checking machine. We do it in front of our clients. So, there are no hidden charges. The evaluation is 100% genuine. and another 10 minutes to release your payments.

Question 15

What if I am not in a condition to come to your office to sell my gold, Will you provide Door-Step Service?"

Accepted Answer

Yes, We respect your precious time. We can understand your condition, So, we will come to your place and get the jewels from you.

Trade My Gold

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