Frequently asked questions

Gold rates depend on the daily market rate and purity of your gold. Please come into our nearest branch office or book slot for doorstep valuation and check the purity of your gold. There are no additional charges for service.

Because you will get the best price only at Trade my Gold company. Moreover, Our Gold company has gained public trust and recognition in the gold buying industry by creating an organization with 365 days of customer support and transparent service. 30,000+ happy customers at 10+ cities in 5 different states and we having 15+ Branches across UAE.

The value of gold is measured by its purity which is indicated in karat (k) or carat (Ct). Higher karat denotes higher gold purity. 22K and 24K gold is the most popular choice. At 99.99% purity, 24 Carat gold is used for making gold bars and gold coins. It is also used in the manufacturing of electronics and medical equipment. At 91.6% purity, 22 Carat gold is usually used for making jewellery.

Trade my gold rate is not ever less than the current market rate. We offer to buy Gold at the current Gold buying rate. On the market basis, there are two rates for Gold which rise and fall on a daily basis. 1.The daily gold selling and 2. Gold buying prices.

Walk into our nearest branch with your important documents like any original ID and Local residence address proof, Purchase bill and so on. The Emirates Gold experts will check the documents and check your gold purity through EDSXRF 600 machine in front of you. Our offer will be the best.

Yes. We collect very small margins. We depend on large volumes of purchase across a wide network, to pay our expenses, to ensure you get the best deal, all through

Emirates ID or Passport + Original Purchase slip of Gold. Note: Minors below age of 18 need to get their guardian with both of their ID's

Yes, you just have to please visit our nearest branch. You will need to talk to our friendly experts there, and they will help you. You need to carry all Original ID/Address proofs and your pledge receipt, You will need to fill an application and sign. Trade my Gold experts will help you to close your gold loan and release gold from the establishment where your gold is pledged. We will use our money to pay from our end to release your gold and after deduct while buying back the gold.

We accept all precious metal-based ornaments. Gold, Old gold, Silver,diamond and Platinum are accepted. Anything like necklace, ring, bangles etc.

All our branches are open 11.00 AM to 8:00 PM ( Monday to Saturday). On Sundays we work on appointment basis only. But you can reach us on our numbers, and we will help you if you have an emergency. We serve our customers apart from office time as well.

We are UAE based gold buyers. We purchase all kinds of broken, old, unused or second-hand gold. Remember, we don’t sell the ornaments.

Yes, you just walk into our nearest branch and bring your pledge slip to evaluate the gold releasing value and gold weight. We take over from NBFC (Non-Banking Finance Company), Bank and Pawn Brokers etc.

We pay customers in the form of cash and online mode. You can opt to receive an amount upto 4412.33AED in cash or you can choose the amount remitted to your bank account via an UPIs / RTGS / IMPS / NEFT / Cheque

It depends on the quantity and purity of your gold. Generally, we take about 30 minutes to approve. We use german spectrometers purity checking machine. We do it in front of our clients. So, there are no hidden charges. The evaluation is 100% genuine. and another 10 minutes to release your payments.

Yes, We respect your precious time. We can understand your condition, So, we will come to your place and get the jewels from you.